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Citrus Group Published: November 7, 2019
Location
Sydney, Australia
Job Type
Category
IT

Description

Our Client is seeking experienced Tech Support agents to join their team based in the CBD.

You will be working beautiful offices with water views AND a fantastic team environment answering both inbound calls and web chat enquiries. 

To be successful in this role you will possess:

  • Understanding of Android & Windows based hardware & software
  • Strong understanding of HTTP. TCP/IP, DNS and DHCP is required
  • Previous chat & phone based customer service experience
  • A bubbly and helpful personality
  • Excellent verbal and written communication skills
  • Strong problem solving skills
  • Strong computer skills including multi screen navigation

If you are seeking to be part of a team where true customer service values matter then this role offers that, in addition to being part of a positive team where open communication and your contribution are encouraged.

You must be able to work a rotating roster from Monday - Sunday 8am to 8pm. 

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